Privacy Policy 

Effective Date: December 4, 2023

1. Introduction

Swans Honor LLC ("Swans Honor," "we," "us," or "our") is committed to protecting the privacy of our customers, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Purpose of Data Collection

We collect personal information for a variety of purposes, including:

·       Providing services: We collect your personal information to provide you with the services you request, such as property management or real estate services.

·       Processing transactions: We collect your personal information to process transactions, such as rent payments or property sales.

·       Communicating with customers: We collect your personal information to communicate with you about your account, our services, and other relevant matters.

·       Improving marketing efforts: We collect your personal information to improve our marketing efforts and target our advertising to you.

·       Conducting analytics: We collect your personal information to conduct analytics to understand our customer base and improve our services.

·       Complying with legal requirements: We collect your personal information to comply with applicable laws and regulations.

3. Data Collection Methods

We collect personal information through a variety of methods, including:

·       Website forms: We collect personal information when you submit forms on our website, such as contact forms or rental applications.

·       Online transactions: We collect personal information when you make payments or other transactions through our website.

·       Rental applications: We collect personal information when you submit a rental application.

·       Property inquiries: We collect personal information when you inquire about our property management or real estate services.

·       Email correspondence: We collect personal information when you communicate with us via email.

·       Other means of data collection: We may collect personal information through other means, such as phone calls or in-person meetings.

4. Types of Personal Information Collected

The types of personal information we collect may include:

·       Names: We collect your name, including your first and last name.

·       Contact information: We collect your contact information, such as your email address, phone number, and mailing address.

·       Payment information: We collect your payment information, such as your credit card number or bank account information.

·       Rental history: We collect your rental history, such as your previous addresses and rent payments.

·       Consumer report: We may collect a consumer report on you, which may include information about your credit history, employment history, and criminal background.

·       Social security number: We may collect your Social Security number for certain purposes, such as verifying your identity or processing payments.

·       Driver's license: We may collect your driver's license number for certain purposes, such as verifying your identity or processing payments.

·       Other occupants' names, birthdates, and relationship: We may collect the names, birthdates, and relationship of other occupants who reside in the property you are applying for or leasing.

·       Bank statements: We may collect your bank statements to verify your income or financial ability to rent a property.

·       Verification of property ownership: We may collect verification of property ownership, such as a property tax statement, to verify your ownership of the property you are listing for rent.

·       Tax ID: We may collect your Tax ID to verify your identity for tax purposes.

·       Employment history: We may collect your employment history to verify your income or financial ability to rent a property.

·       Any other relevant details: We may collect other relevant details, such as your emergency contact information or pet information.

5. Data Usage

We use your personal information for the purposes described in this Privacy Policy. We will not use your personal information for any other purpose without your consent.

6. Data Sharing Practices

We may share your personal information with third parties, including:

·       Service providers: We may share your personal information with third-party service providers who help us provide our services, such as property management companies, real estate agents, and marketing firms.

·       Affiliated companies: We may share your personal information with our affiliated companies, such as Mr. Repair Services.

·       Business partners: We may share your personal information with our business partners, such as lenders or insurance companies.

·       Legal requirements: We may share your personal information if required by law or legal process.

We will not share your personal information with third parties for their own marketing purposes without your consent.

7. Data Retention Policy

We will retain your personal information for the period necessary to fulfill the purposes for which we collected it, unless otherwise required by law. We will generally retain your personal information for 1 year after the length of Property Management Agreement or Lease Agreement.

8. User Rights and Choices

You have the following rights with respect to your personal information:

·       Access: You have the right to access your personal information.

·       Correction: You have the right to correct your personal information if it is inaccurate or incomplete.

·       Deletion: You have the right to delete your personal information.

·       Restriction of processing: You have the right to restrict the processing of your personal information.

·       Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

·       Objection: You have the right to object to the processing of your personal information.

You can exercise your rights by contacting us at info@swanshonor.com or 762 – 208 - 5804.

9. International Data Transfers

We do not intend on transferring any personal information to other countries.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy on our website and sending you an email notification.

11. Contact Information

You can contact us at info@swanshonor.com or 762 – 208 - 5804 if you have any questions about this Privacy Policy.